Fixing Nespresso Not Pumping Water: A Comprehensive Guide

Nespresso Not Pumping Water

Last Updated on October 14, 2023 by Timothy Byron Smith

Nespresso Vertuo coffee machines are a popular choice for brewing specialty coffee drinks at home. However, if your Nespresso isn’t pumping water as it should, it can be frustrating. In this guide, we’ll explore common reasons why your Nespresso isn’t pumping water and provide step-by-step solutions to get your machine brewing perfectly again.

Related: Fix Nespresso Machine Not Working Issue

Why Is Nespresso Not Pumping Water

Before we dive into the solutions, let’s understand why your Nespresso Vertuo may not be pumping water. There are four primary reasons:

  1. Tank Connection: The tank might not be properly connected to the base.
  2. Valve Malfunction: The valve responsible for controlling water flow may be stuck or malfunctioning.
  3. Air Blockage: An air blockage, or airlock, could be preventing water from flowing smoothly.
  4. Machine Defect: In rare cases, your Nespresso Vertuo might have a manufacturing defect.

Nespresso Not Pumping Water Troubleshooting Steps

We’ll go through the troubleshooting steps from the easiest to the most time-consuming. Start with the first solution, as it might quickly resolve the problem.

1. Tank Connection Issue

Problem: If the tank isn’t correctly attached to the base, it can disrupt water flow.


  1. Remove the tank completely.
  2. Reattach it securely to the base, ensuring a proper fit.
  3. Consult your user manual for guidance on the tank setup if needed.

Nespresso - Reattach the water tank securely to the base, ensuring a proper fit

2. Valve Malfunction

Problem: The valve responsible for controlling water flow may get stuck or fail to function properly.


  1. Carefully reach into the tank and gently pull the valve up, then push it back down into place.
  2. Check if this resolves the issue. If not, proceed to the next step.

Nespresso - Gently pull the valve up, then push it back down into place

3. Air Blockage

Problem: An air blockage in the system can prevent water from flowing.


  1. Empty the tank of water.
  2. Replace it with a small amount of hot water (a few centimeters).
  3. Ensure there’s no coffee pod in the machine.
  4. Quickly press the ON button three times.

The cleaning cycle will start automatically, which can help clear the air blockage. If the issue persists, repeat this process 2-3 times, refilling the tank with hot water between cycles. During the cleaning cycle, try manually lifting the valve to ensure hot water passes through the line.

More tips on cleaning and descaling Nespresso:

4. Machine Defect

Problem: If none of the above solutions work, your Nespresso Vertuo might have a manufacturing defect.


Contact Nespresso customer support for assistance. They will guide you on potential solutions or arrange for a replacement or technician inspection if needed.


By following these troubleshooting steps, you can identify and resolve the issue of your Nespresso Vertuo not pumping water. With a little patience and persistence, you can enjoy delicious homemade specialty coffee drinks from your machine once again. If all else fails, don’t hesitate to reach out to Nespresso’s customer support for professional assistance. Happy brewing!

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